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Denise C.

Contributor Level

Total Points
80

1 Review by Denise

  • NFL Shop

1/22/22

I have had a rough time getting my products this year. To begin with 1 item has been lost completely and on mon I was told they would resend but it will be here in Jan and the other order has been sitting on a FedEx truck for 5 days. The lost product has still not been resent and yes these were Christmas presents. I was on phone with nfl shop worker sat and the attitude that was given to me was unacceptable period. I now have to explain to my family their gifts will be here nxt year and that's just crazy to me. No one from the shop has reached out to me to make any of this right. I have spent alot of money with this company and would appreciate some acknowledgement to their mess up but nope nothing.

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Chastity S. – NFL Shop Rep

Good Afternoon, Denise. I am truly sorry for any inconvenience caused. I would like to look into this for you. Please send an email to customerfirst@NFLshop.com with the order details. Thank you, Maribell

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