As a long time customer, I was able to receive free shipping on any online purchases. What fabulous deals and quality of product I was able to find. On my last order, the free shipping benefit disappeared and I was going to be charged 10.99 for a 5.00 purchase. When I called, they said they changed credit card companies and were no longer allowed to offer that benefit. In hindsight, I have used an American Express card and was still able to receive the benefit of free shipping. It was my fault for not challenging it and should have called back. In the meantime, there will be no further ordering from Bealls. I have enjoyed the journey but it has come to and end along with the free shipping.