I had a year of wine and beer deliveries... all on time and with no problems.
The beers are not rare or even slightly special if you know anything about beers at all. Mine were all from Ontario, so beers from around the world and rare? Go to the LCBO...
Wines, same thing... if you know wines at all, you won't enjoy this. Go pick your own wines at the liquor store. Quality is average at best, unless you drink home made wine all the time, then maybe you will love these! Like I said... cant complain about deliveries and notices but they advertise these beers and wines as rare and special... blah blah blah! I never had to contact customer service but I can tell by some of that guy Bruces answers and comments on the site that Im glad I didn't have to.No wonder everyone says customer service is crappy. Start hiring staff that know a bit about the products you claim are so special (for beer and wine anyways)