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It seems to happen to Gearbest all the time: people love or hate it nothing in between.
I had some bad experiences as well, got some store credit for that and decided to try it one more time with them. I ordered a USB microscope, got $5 off for my previous encountered troubles.
It arrived within a week! And works perfectly.
Dont know what to say about them, it seems to either go very good or very bad with them.
5 stars this time
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Empty.
Dear Dennis,
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.
We are also upset at the customer's dissatisfaction and want to ensure they are perfectly satisfied with their experience. We need to identify where the disconnect was so we may prevent it from happening again.
Could you please tell us your order number or tracking number or ticket number so that we can offer a better solution?
We value your patronage and wish to continue serving you in the best way possible.
Gearbest.com