Denny W.

Just wanted one month's subscription for moving, so I ordered the one month's subscription (and I only needed one month). However they reenabled subscription after the month ends, and refused to cancel and the refund even I realized and asked them for cancellation at the start of the second charged month. They said they had notified me about the renewal, but I really did not notice that what should be not apparent enough. Even it is apparent, I suppose they should support cancel/refund in my situation, at least stop at the time I requested!