I've made 3 orders with this company, first no problem, second time on a simple re-order of the first the proof was wrong and caused the order to be late for needed event, and third time ordered 2 weeks before needing the same re-order (never anything changed on my part in any order), week 1/2 into the 2 weeks and order is still not ready to even ship! Called vender phone number listed, absolutely no customer service, no one to get information about the order, was told to email and wait for a response, literally pointless to have someone answering phones to tell customers they can not help with anything (thanks "just David"). Asked for David's last name and he refused to give it to me, told me he did not have a supervisor or manager for me to speak with or help with the situation. Total Mickey Mouse business, buyer beware, DO NOT USE Vinyl Disorder!