Desmond O.

Booked a trip months ago flying from Dublin to Gatwick and onwards to Punta Cana, Dominican Republic.
After paying the first few payments £1400, I received an email telling me that Aer Lingus would no longer be flying Dublin to Gatwick and so the message asked me to look at alternative flights with them or " another airline". Aer Lingus did not suit, so sent a message with three options on it:
1- Flights on the same route, same dates with Ryanair
2- Flights from Belfast to Gatwick, same dates with Easyjet
3- Cancel my first part of the trip with a partial refund, and I would sort out the first part of my trip.
I should say that throughout this I had bought seats on the long haul part of my trip at a cost of £280.
Love Holidays just kept asking me if I wanted to cancel, an said that the flights had to be rebooked with Aer Lingus (even though these did not suit). They eventually wore me down and I reluctentley cancelled the trip, and in doing so losing my £280. They tell you to deal with the airline, but the whole package was booked through Love Holidays. Not good customer service in the slightest.