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You guys rock!
I was charged a $15.00 dollar cancelation fee which was not explained during the booking. It's not the money, it's the principal.
* Reservation Desk attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
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Empty.
West to navigate and love all the products! I can't wait to receive my order.
Thanks for your review, Ricardo. We charge a service fee so we can provide 24/7 customer support. This includes providing service if you have an issue with your reservation or need assistance. Our staff is available any time you need us. I apologize if this was not disclosed to you. I will share your feedback with our customer service manager. If you’d like more help with your reservation, you may contact our escalations team at support@reservationdesk.com.
--Rachael, Review Manager