I have been a customer of Hautelook for many years. Something has happened to their company that has adversely affected their ability to meet customers needs.
Out of the last 4 orders I have placed there, only one has been delivered. Two are in some limbo as I kep getting emails spologizing for the delay but offering no explanation. The 4th was just cancelled after having to wait for a delayed delivery. The reason? They miscalculated their inventory. I could ave gotten this merchandise for a little more and have had it by now. I am pretty screwed about not having boots for an event for this week end!
I, for one, will no longer be doing business with this company. There are many other discounted online places to shop.