D H.

Parcelforce lied about an attempted delivery. Disappointing to see a company resorting to tactics like this.

I was gardening within 6 feet of my front door all day today. My security cameras show me working. No Parcelforce van came down the drive today. No calling card was left as nobody actually attempted to deliver anything.

Quote "We attempted to deliver your parcel ZR******* on Wednesday 20th March at 16:53 but no one was available. Your parcel will wither have been taken to a local Post Office for the addressee to collect or returned to our depot. Your parcel stats will be updated here and our driver will have left a card explaining what to do next"

I called Parcelforce but their automated system doesn't have an option to complain or speak to anyone.

So what next, maybe another day off work to wait in?

Probably the worst experience I've ever had with a company.
Eurocarparts delivered a leaking car battery.

Acid leaking out, causing damage to my garage floor and other items in my garage.

25 days passed with Eurocarparts taking 3 to 4 days to reply to every communication.

Eurocarparts promised 3 times to pickup this battery/acid. Each time they failed to arrive, costing me 3 days leave from my job.

Eurocartparts offered no refund and failed to ever collect this battery. The ultimate cost to me is as follows.

1.) £38 - The cost of this leaking battery
2.) £250 - The cost of 3 days leave from work, waiting for collection.
3.) £40 - The cost of paying the local council to dispose of the battery/acid.

I will never buy anything from Eurocarparts again and I advise others to steer clear of them.

--- Update ---

My review was removed from trust pilot as Eurocarparts pay them to remove bad reviews (shame on you Trust pilot). So now I am forced to post reviews elsewhere.