dhruv p.

I love this site, this site has all the beauty products that Macys, and Sephora has. It is even cheaper and i get free stuff with my purchase all the time. During christmas I ordered Smash Box (don't ask me what it is, It was on "want" list for some of my co-workers). I spent half the amount I could off spent at Sephora. And on top of that i got free goodies and coupons. I see lots of you are upset but mostly from 2009-2012, I guess when walgreens.com took over beauty.com has got better,.

I love shopping online, its convenient, no long lines and shop while i am relaxing. This website is good, and how they have other sites that are affiliated that opens up more options for customers to shop with. I did my christmas shopping from This website for most of my friends and I was happy with their custom service and their photo department.

I ordered something from them lets say May 10th, and as everyone else I fell for the amazing looking jackets and sweaters, Very trendy and cool. I get an email on May 20th that my order has been Shipped,. Just like others I didn't get a tracking number, so i logged in and went to my order and saw a tracking number and a website that they sent the package with. I put in the tracking numbers, and i get that on May 21st Item was shipped,. Ok, i been tracking everyday since then. Then i emailed them on May 30th, and i get a respond on June 1st, with same information that i already knew. And On top of that info i wast told that i won't get my items for 4-5 more weeks. So basically it will take them 2 months to ship my stuff. Fishy much?. Funniest thing was the email they sent me had a link to track the package, check it out for yourselves guys.

http://www.17track.net/index.shtml

Today June 5th, 2014, it still says package shipped on May 21st. Where, & what country is my package in is a good Question. Cuz i sure don't have it.

1. Let the customers know in advance that they won't get their package for Months.
2. Stop false advertising and start taking care of Customers.
3. If you can't deliver it, don't promise it.
4. Try to use some known package handlers so customers could track better.