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After 14 emails, the customer service for this company is beyond bad. Their personnel either can not read or does not have a grasp of the English language. They kept asking me the same questions, to which I had replied in prior emails. Their only solution to sending me the wrong size, color shoe and an accessory that was used (it was nasty and had obvious signs of being worn and broken) was to offer me a 5% credit. At this point I rather not take their lousy 5% and instead find any site i can post a complain about this company. They can keep their 5%!
Tip for consumers:
That although I paid for shipping the order was not sent out in the time promised. When it did arrive the entire order was wrong. They do not list a phone number to contact them, only email and they don't answer right away. They discourage you from sending items back by telling you that most items sent back to them get lost in transit and then they only offer you a 5% credit to keep the order that you can not use.
Products used:
shoes
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