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The only reason for 1 star is just to write this review. I will NEVER use online ordering with beyondmenu again! This was my first and last time to place a order that has to go through them. I am so very upset, spending $35 on myself for Chinese lunch specials and not one item placed was correct! I called the restaurant and they stated they never received any of my special instructions, so yes, I'm pissed with this beyondmenu! In fact, I have called this same restaurant in the past with special instructions and orders have always been correct.
Diana S.'s review of BeyondMenu earned a Very Helpful vote
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I attempted to make a restaurant order for pickup using Beyond Menu. I paid for the order and...
This company is not reliable at all. After waiting 30 minutes for an order that was suppose to be...
Hi Diana S.,
Please be advised that once you placed an order with BeyondMenu.com an email with the exact information of you placed online will be sent to your email address. In any event a customer, like yourself, placed special instruction on the order, the same information will be sent to the store directly and to your email address as well. May we ask if you have ever called our customer service to verify what happened? Have you also checked the order details sent to your email to check if the special instructions were included?
Let us help you verify what happened, kindly call our Customer service hotline at (630)776-3590 for further assistance.
Sincerely,
Beyond Menu Customer Service