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When you order something takes too long for tracking and actual date on when you will receive merchandise. It is way too vague. We as customers would like better information so we can plan for it..
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We are sorry to hear that your experience with us was not an excellent one, Diane! The items are shipped after the order is invoiced on MDG's side. It takes 1-5 business days for the Marketplace Seller to ship and provide the tracking information. Your feedback is appreciated as it help us improve our service.