I ordered a tee shirt in my normal size but when I received it the shirt was too small. I contacted customer service to get a replacement or refund ( the shirt cost me $38). They told me that the shirt and size was what I ordered so they wouldn't replace it or refund my money. I asked again what the problem with replacing my shirt for a different size was and they just said I got what I ordered. When I asked if they were just gonna steal my money since I didn't have a shirt I could wear, they never responded again to any of my emails.