Diane J.

I had a flight to return to San Diego on May 30th. I had a confirmation and everything to prove I was to fly out at 6:45 A.M. When I arrived at the airport, I am many other people were told we MISSED our flight which in fact was not true because they were still loading the plane. The real truth is YOU overbooked and put us, about 15 people at an inconvenience. I had to book another flight through one of the airlines there at an unreal, ridiculous price of almost $800.00 just to get to San Diego. That is outrageous as well as you overbooking just to make sure you have every seat occupied. I want half of my fare returned to me on my credit card or I will accept a check. I will not accept anything less. You don't know the trouble you caused me to have somewhere to stay for the night as well as get me to El Centro, which was my destination. You can reach me at *******618. I have a message into your recording for Frontier Complaints and compliments number but you seem to think that I am not important enough to return my call within 2-3 days as you said on the recording. I expect to hear from you and I will not stop until I do receive my money back. I am sure the other 14 people feel the same way. Facebook I could share and Twitter etc. but I will give you a few days to get your act together.
Thank you for your time.
Diane Jones

Booking number: *******
Confirmation ticket number: RKRMMD
The credit card ends with these 4 number: 9404