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Adding my own report of more BAD behavior on the part of TOLUNA.
A real scam and big waste of time.
I'm one more of those who have experienced this abusive behavior, with a suddenly suspended account without even knowing it. Because they just do it unilaterally without communicating and definitely NOT even attempting to ascertain if what they did was right or not.
They just suspend the account and you don't know about it.
Their stupid paranoia about "data quality" with "checks" being done wrongly, and baseless decisions being taken, unfounded... JUST PLAIN DISHONEST! Especially once they've categorized you as being bad, they just look at you as such and won't even consider that they may be wrong!
Just like others having experienced this $#*!TY behavior, I always provided legit and valid answers to all surveys and never did anything that would warrant any actions. And their FAULTY "checks" obviously catch perfectly legit data as being "fraudulent".
Just shameful and abusive.
And just to add to this, I had previously redeemed points and was awaiting a payment, and that was also reversed following this incident.
So who's fraudulent here? TOLUNA. 100% FRAUDULENT. A SCAM.
Like many, I spent a lot of time responding to surveys, for chump change, definitely NOT worth my time, and what do I get in return? Being treated like a malfeasant! JERKS!
Didier G.'s review of Toluna earned a Very Helpful vote
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I spent many hours doing surveys and accumulated a number of points. I went to redeem the points...
Thank you for taking the time to share your review. We are sorry to hear about your recent experience, and we understand your frustration with the account suspension.
We want to emphasize that Toluna is committed to treating all members with fairness and respect. Account terminations are not done lightly, and they are solely based on the failure to comply with our Site's Terms of Use and Membership, which is agreed upon during registration and throughout the use of the platform. Unfortunately, due to security and privacy reasons, we cannot externally provide detailed information about the specific reasons for an account suspension.
If you wish to discuss this situation further, please submit a ticket at https://www.toluna.com/contact-us with the subject 'Sitejabber review - follow up'. We will follow-up on your case as soon as possible!
Kind regards,
Mary
Toluna team