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Long-time customer lost. Brand-new computer, took out of box, there is an issue with it (personal preference for use case, not manufacturing discount) and because I actually TOOK IT OUT TO FIND OUT WHAT THE COMPUTER LOOKS/FEELS LIKE that means I can't return it. Mea culpa for not reading return policy well. Say what you will about evil Amazon, going there next time. I've probably bought $20K of stuff from B&H over the last 4 years. They don't need my business and it shows.
Dilip P.'s review of B&H Photo Video earned 2 Very Helpful votes
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I completely understand if something gets damaged in shipping, but my box isn't perfect shape and...
Extremely disappointed with this company. Ordered a product weeks ago, and it still hasn't shown...
Thank you for your order and this feedback. We regret your dissatisfaction. Please email henryp@bhphoo.com with a note and the original B&H order number so I can see if there's a amicable resolution to this. -- Henry Posner / B&H Photo-Video