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I ordered outdoor light fixture it was delivered and as soon as you touched the box you could hear broken glass. They sent me a return and how do l know that the styrofoam it was packed in was ripped in half? Before you send out something make sure it is not broken and not a returned item. I should have known better there is no customer service. So disgusted l would never recommend anyone buy from them
Tip for consumers:
They need. To have someon you can talk to and customer service is terriable
Products used:
Did not use it came broken
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You should show USD beside the product price (top right of the screen) Since the company name...
This website is miss leading, canada lighting but US company and billed in US. I have ordered...
Hi there Dina! We do our very best to package items securely, but damage in shipping is unfortunately something that does happen occasionally. I want to assure you, we do NOT send out any returned products; all our products are shipped directly from the vendor. As far as our customer service, we have moved to all-digital platform to better assist all our customers. If you need anything further, please don't hesitate to reach out to us via our Helpdesk at www.orderhelpdesk.com or via chat on our website. We have agents ready and willing to assist! Thanks so much!