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Take my advice and just don't do business with them. They have a very ambiguous refund policy that they play out to rip you off. They claim they can unlock your phone in hours but I waited 10 days and got nothing. When I filed a dispute the bank unfortunately stood by their ridiculous refund policy. The scam is to make you wait until you decide to cancel and then they still keep your money even though they have done nothing! To file a claim in Small Claims Court would be successful but too time consuming. Of course they know that and if you did file I am sure they wouldn't show up. You win by default. They would have to explain exactly how they unlock these phones in court. They can't do that. They would also have to defend their refund policy against their own advertising. They won't do that either. If you have the time and get ripped off by them I strongly suggest taking them to court. You may be the one that finally puts them out of business. YouTube videos are more than likely made by them and not by satisfied customers. All of them are scripted the same. Attached is the real name of the company on my invoice. Unlock River is a DBA.
Tip for consumers:
Don’t do business with them.
Products used:
Unlock IPhone SE2020
Dino D.'s review of Unlock River earned 2 Very Helpful votes
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Mandaron 2 códigos y coloqué tal y como explicaron NO FUNCIONARON NADA mandaron otro código...
It's been 22 days after paying I haven't received unlock code till date. They keep postponing.,...
Hello Dino,
Thank you for taking the time to share your experience. We deeply regret to hear that our service did not meet your expectations, and we sincerely apologize for any inconvenience you've faced.
We always strive to provide the best experience to our customers, and it's disheartening to learn about your dissatisfaction. We value transparency and integrity in our business operations, and it's never our intention to make our customers feel misled.
Your feedback provides us with valuable insights into areas where we can improve. If you could provide your order number, we would like to investigate this matter further and provide the necessary support.
We're dedicated to ensuring the satisfaction of all our customers, and we genuinely hope for an opportunity to address your concerns and rebuild your trust in our service.
Warm regards,
The UnlockRiver Team.