I ordered 7 items for about $160 on 5/23. I was sent an order confirmation that same day, but it is now over a week later (6/2) & when I go to track my order online, it only says "order placed". I've sent an email requesting a refund, but I haven't gotten a response & there is no customer service phone number or online chat. I will never order from this site again. Steer clear of this business. It appears to be a scam. I will have my credit card company refund me. Only shopping at fashionnova from now on.
Sorry to hear you have not received your order.
I can definitely help - I just need some more information from you. For security reasons please can you email us with your order number? Then I can have a check and offer you solutions. Here is our email address: service@bellizimos.com