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After a few weeks of payouts they informed me they asked me to provide some documents to them re authorisation. 5 hours later before I could oblige I got a wix message that my stripe account was closed and all my customers were refunded (a few thousand) (all the items were already shipped)
Emailed and they said once the account is closed everyone gets refunded and I should contact the customers to try and get them to pay again.
After embarrassingly contacting a few everyone stated they weren't ever refunded.
Contacted Stripe again to get more information for the customers and now stripe magically has NO RECORD of my account
IF I DIDN'T GET THE MONEY, NEITHER DID THE CUSTOMERS STRIPE JUST STOLE THE MONEY!
I am in the process of contacting my lawyer this is such a shocking scam please be careful and lawyer up before using them
Tip for consumers:
SCAM, STOLE MONEY
Dissapointed R.'s review of Stripe earned 3 Very Helpful votes
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