Thumbnail of user divinam

Divina M.

1
Level 1 Contributor

Contributor Level

Total Points
345

4 Reviews by Divina

  • EastEssence

7/1/22

I ordered a burkini because I had ordered from East Essence a few years back and had a good experience. After the order I saw these low reviews and complaints about clothes being too small, fabric quality terrible off the marketplace or shipment taking over a month, so I braced myself foe the worst.
Thankfully I was able to stay on top of the shipment through the DHL 800 number. It showed up pretty quickly. I didn't order this off the marketplace or wherever the fabric is thin, so the fabric seems to be good standard fabric for swimming. I had ordered a size up because I've had so many things show up too small, especially from Asian standards. This was true to the size chart. I even wish I hadn't ordered one size up.
Everything worked out well. It was shipped from India which was surprising since there used to be an office in California. I got it less than two weeks after the day I placed the order, so that worked out well.
Maybe it depends on what is ordered, or maybe standards have changed. I will order another burkini in the future. I had far better results than I'd had on some other order sites.

Tip for consumers:
I've seen a lot of complaints about people not liking the fabric/sewing in their marketplace (or some similar name) items. Would suggest not ordering from that section of the site. I did not, and the sizing and quality seems very good.

Service
Value
Shipping
Quality
  • Mercari

11/22/18

Trustpilot reviews
Categories
My Reviews
My Settings
Help
LOG OUT
Alternate Text
Divina
US
For companies
Your review counts!
You reviewed Mercari U.S.
Add photo
Divina
Divina
1 review
Star 1
Star 2
Star 3
Star 4
Star 5
Published 3 hours ago
Updated 2 seconds ago
Not too good for sellers or buyers
The sole of my boots came off the 2nd. Time I wore them. Mercari policy says you can not return them after you've given a review or 3 days past the date you receive the item. Also, there's literally no way to contact Mercari, even through email.!?
Thankfully the seller was really cool and helpful. They told me they had to reach them on. Facebook messenger. They were so nice about it I looked into shoe glue and decided to fix them myself. They fit well which is difficult for me.
So again, if you find a. Good seller then it's worth it. If not, stick to other selling sites.
I've also heard it's easy for sellers to not get paid on that site. They only get paid when the seller leaves the review. It's bizarre. It might work if people could contact them.

Thumbnail of user jordanb96
Mercari R. – Mercari Rep

Hello Divina,

Thank you for your feedback regarding the app. We're sorry to hear you had difficulties reaching out to our Support Team about that issue with a recent transaction, but are happy to hear that you were able to work everything out with your seller!

Please rest assured that you can contact us directly anytime via the in-app Help Center or by email at contact@mercari.com. As you know, we can also be reached via Twitter and Facebook as well!:)

If you ever experience another issue on the platform or have any questions or concerns, please don't hesitate to write to us again so we can follow up with you directly.

Thanks for your understanding!

Best Regards,
Team Mercari

  • Hayneedle

3/31/17

I ordered a long runner rug from them. I took a long time picking It because I was looking closely at the colors and the design. What they sent was an ugly, cheap looking rug with a completely different design than what their pictures advertised. Had the rug been nice I would have kept it, but the entire design was stretched out and looked warped and cheap.

  • Care.com

3/3/16

This us the second recent criminal prosecution of a child abuser from care.com. The other case was of a woman smothering a baby.
Here, a man sexually molested children.
Here is the article.
http://www.hlntv.com/shows/nancy-grace/articles/2015/10/28/babysitter-benjamin-nelson-sexually-abused-kids

Divina Has Earned 25 Votes

Divina M.'s review of Care.com earned 20 Very Helpful votes

Divina M.'s review of Hayneedle earned 3 Very Helpful votes

Divina M.'s review of Mercari earned 2 Very Helpful votes

Divina hasn’t received any thanks yous.

Divina doesn’t have any fans yet.

Divina isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user avaj122
8/31/23

As a young woman who values modesty, finding fashionable clothing can be challenging. Thanks to...

Thumbnail of user sobujroy575
8/26/23

EastEssence has completely changed the way I approach modest fashion. Their clothing not only...