DixAnn C.

I was led to believe I was booking directly through the hotel and it was not labeled Trivago.after calling and making reservation my message from them said Trivago.My daughter to.d me she got a much lower rate going directly through the hotel.I told her I was duped because it looked like I was going directly through the hotel.I also said I may want to cancel at the ti e and they said I could but added an additional 7 dollars to my reservation.I canceled and when I called to cancel they said they were adding another additional fee.what a deceptive and horrible business.Yoy get a higher rate and they rip people off.Do not use them.