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This company is a scam! This is a warning to all Canadian customers, DON'T BUY MODANISA CLOTHES! The quality of the items is very poor, the fabrics are horrible and above all, you have to pay the return shipping fee if you don't like the product! What is this? In other words, you're stuck with anything you buy, wether you like it or not, what a waste of money!
Tip for consumers:
I was told I would get a full refund but I have to pay the return shipping fee while I already paid for shipping. So, I have to pay shipping from Canada back to Turkey knowing that the items were sold in USD, totally unacceptable!!! I feel scammed! This is fraud!
Products used:
None of the products bought were used, I couldn't wear them as the fabric was of a very bad quality
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The product prices in Canada are literally 4 times more expensive than if you were ordering the...
Dear Djohra D.,
Greetings from Modanisa!,
We would like you to know that we work with the world's leading shipping companies for the packages we send from Turkey to more than 100 countries, and that we carefully select our shipping companies according to the region-based shipping performance. Return fees are determined by taking into account transportation and operational costs in line with the commercial policies of shipping companies, all of which are independent of Modanisa. We regret to inform you that with the increase in the currency rate difference, the return fees have also increased as well, again independently of Modanisa.
As Modanisa Family, our priority has always been to provide a better service to our customers. We will always continue our efforts to keep your shopping experience at the highest quality. We wish you a good day!
Our Warmest Regards,
Modanisa Customer Experience Team