Thumbnail of user djs63

Dj S.

Contributor Level

Total Points
82

1 Review by Dj

  • Massimo Dutti

5/3/22

I ordered two separate orders (one item in each) around the Holidays that were going to be gifted to two separate people. I paid for expedited shipping for each order ($20+). They bundled the two orders together and sent them as one expedited package, while charging me for expedited shipping for each order separately. I called several times to try to get one shipping charge refunded, but kept getting the runaround from their customer care. Even asking to speak to a supervisor i would get told "there is no managers or supervisors working here"

Service
Value
Shipping
Returns
Quality

Dj Has Earned 2 Votes

Dj S.'s review of Massimo Dutti earned 2 Very Helpful votes

Dj hasn’t received any thanks yous.

Dj doesn’t have any fans yet.

Dj isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user peterf602
8/9/23

Well, things have got worse with this company. They have told me that my items were delivered...

Thumbnail of user markuzaphotography
7/17/23

I purchased trousers especially for work, I went to the trip to France for work, working for...