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Recently, I had a security issue with my Chase Banks debit card. I have tried for weeks to get a resolution, but have had no satisfaction either online or by phone (left holding until line disconnects). After several hours of toiling over the matter tonight, I came across the Google hit that highlighted the phone number on my debit card. That is the only reason I called it. After typing sensitive information did I learn that I was not communicating with Chase Bank at all. I was tricked into sharing sensitive banking information, and then asked to pay on top of it. This set up is deceptive and fraudulent, as far as I'm concerned.
Tip for consumers:
Beware if you are attempting to reach your bank, well Chase Bank, at least. The facing page is extremely deceptive and displays the number on your Chase Bankcard so you think you are actually speaking with a Chase Bank representative. After you've shared sensitive information, you are asked to pay a fee for the next level of help and find out that you have been duped.
Products used:
I bought NO products.
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