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We ordered a vent hood and kept it in the box and wrapped in the plastic for three weeks until the kitchen was ready for it to be installed. When it was installed we then took off the plastic wrap and found that it had a small dent in the upper left. Build os refusing to replace it. Will never order from Buold again. Poor customer service. All other companies would gladly replace a damaged product. Very disappointed
Donna H.'s review of Build.com earned 2 Very Helpful votes
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They are scammers, they claim to offer a 90-day return policy, which is completely deceptive. I...
