Vfs reverted to me saying photo sent to them for kids passport reissue was not acceptable and when uploaded again they reverted saying it should be in dark colors when they had no problem using a white shirt photo for visa a year back.
After next attempt of uploading when I called asking why there is no. Change in status or any reply with reference number they are prolonging asking when and how we uploaded new photo.
25 $ total for 10 min call including waiting period + 20 $ for photos is robbery