Dmitry S.’s Reviews of SaferWholesale & more

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5/25/14

Too bad there is no zero stars or negative number. This site is a total scam. You'll be better just to give your money to a charity. They took $900 from bank account and I've never seen any product delivered, although have "in-store credit" :). Going to State Fraud Consumer Bureau and BBB. I'm out of state and still considering suing them under bait and switch law even if it will cost me more to do it.

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Customer-Service S. – SaferWholesale Rep Over a year old

I am sorry you feel so negatively about your experience, but I can assure you that we never simply hold on to your money. If your product is not available you have 3 options available for resolution. We can Backorder your product with the Distributors Warehouse to insure you receive the product the minute it becomes available. We can offer you an upgrade to a more expensive unit similar to the unit you originally agreed to purchase. Finally, we can offer you a full in-store credit to purchase any other of our 18,000 products on our website. If you have In-Store credit I assume you did not want to work with our product manager to find a suitable unit readily available to ship to you. If you were placed on Backorder I assure you the product will ship as soon as our distributor has it available. You can inquire about status of a product via email: cs@saferwholesale.com. We can update you if the product is backordered when it is expected to arrive at our distribution facility. If you have in-store credit you can feel free to contact our sales department to make a purchase using the credit for any product of your choosing.