I have been trying to fix an issue with the online banking app for months. They have no clue why the cheque deposit option doesn't work. They keep inventing reasons to make me go away because they obviously don't know how to fix it. I have wasted hours of my life with these useless people. No more. If you are looking for a place to put your money any other Canadian is significantly better than BMO when it comes to problem solving ability and the quality of the customer service