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This app will freeze up will change font size will kick you out of your own account. Will not recognize your ID will tell you your password is invalid or expired. When you call customer service, they will blame it all on you. Regardless of the fact that they are site down servicing their online app or updating, whichever will fall on the customer, including those with disabilities with sight a complete nightmare from the entire time I have been a member of Chase Bank! Some customer service, rude and disrespectful to customer belittling them.
Tip for consumers:
Just go into the actual building at chase bank and avoid this horrifying mobile app
Products used:
Ended up installing / un installing application three times. called once using automated account and then spoke four times to different customer service with no results. Ended up fixing the problem on my own after two hours a complete waste of my time and energy with Chase mobile app and Chase Bank.
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