Received a babymonitor (on time) but unfortunately the range wasn't what they said it was so we had to return it. It's a shame that one of their customer advisors lied to us and tolad us that the range was 300m but in fact it was much less than that! Luckily the other customer advisor, Gemma, was most helpful and actually let us send it back at their cost due to that first customer advisor lying to us. Gemma also helped us with the refund getting back to me within 3 days.