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So I was excited at first I found a site with great style and price. Then I received the item and I wear a M and I am 54 140lbs Latina girl and the dress was snug around my hip so it I sit down I make Tear the bottom. Anyway you cant call only email it takes them two day to get back to you and then I have to take it to the post office and and when they do it back to you they tell hey may not have that same item. Wow ok! Then who know how long before you get something back they need to work on there customer service really they lost me over not having quick return and echange policy.
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We are so sorry to hear that you were disappointed with your purchase! For future reference, our return process is really simple and we encourage you to use it if you are not satisfied with your order as we offer full refunds via store credit for returns received within 30 days. We work really hard here to help customers find items that they will love. Can you please send me your email address and order number so I can assist you further?
Best,
Amanda C.
Team EMPRADA