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Not pleased with return policy. Was charged a hefty "restocking fee" and some kind of tax,,, Returned item because it arrived with instructions of being unreturnable if bag seal it came in was opened. Was not told that when purchased. Did not want to take a chance so returned it at my cost. The extra costs are nothing but a money grab by Parts Avatar, BOOOOO... Amazon has a much better return policy and they continue to get my service. Parts Avatar could learn something from Amazon.
Tip for consumers:
Upfront return fees (restocking fee + tax)
Products used:
None
Donald G.'s review of Parts Avatar earned 15 Very Helpful votes
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Empty.
First time ordering from them. Recieved the part missing one of the two bushings. Had to use one...
Kyle was the chap who I connected with to order. He kept disappearing, then would return, ask...
Hi Donald,
We are very sorry for the inconvenience you had to face. For any outstanding issues related to your order, you may contact us at customerservice@partsavatar.ca and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.