- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
In my years as a state administrator, I have purchased more than 100 HP printers and have used them personally in my home business. The printers have always been solid and support satisfactory. However that is no longer the case. My previous printer would not maintain a connection to the wifi, but I was unable to convince technical support, so I just bought a new printer, another HP. It is a 9015e and works well, but if I refuse to buy HP printer cartridges from HP, they shut off my printer. This is horrible support and I refuse to be held hostage. I will be replacing this new printer as soon as my time expires with my current printer cartridges. I refuse to do business with a company who can shut off my printer whenever they want anytime I don't comply to their wishes. Goodbye HP. We had a lot of good years, but you have crossed the line.
Tip for consumers:
If you purchase an HP printer, you must purchase HP ink or they will shut off your printer. I do not use my printer enough to use the ink fast enough, so they shut me off even though I still have good ink levels. If you do not buy enough ink often enough, they shut you down.
Products used:
Various HP Printers over 30 years
Donald hasn’t received any votes.
Donald hasn’t received any thanks yous.
Donald doesn’t have any fans yet.
Donald isn’t following anybody yet.
Empty.
