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Bought product from them only to find it was wrong. To avoid returns they charge inspection fee, restocking charge and only allow returns via expensive shipping. Won't allow USPS for example. Avoid this company as they show a low unit cost only to charge expensive shipping and if you have any problems charge so much it is worth returning the item. Avoid them!
Tip for consumers:
Avoid this firm if any problems, you will be out of any restitution.
Products used:
None of them, wrong items.
They overcharge for shipping. $12 for shipping on a $20 shirt is overcharging!
The shirt itself
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We ordered some door hardware and received this note on their site after charging our card:...
TERRIBLE CUSTOMER SUPPORT, BAD ATTITUDES AND MIKE, SO PASSIVILY AGRESSIVE IT'S SICKENING....
Thanks for your support and sorry for the inconvenience.
Shipping cost of your order depends on the shipping distance and weight of the packages. We also provide free shipping service for orders reaching a certain amount, for now it`s $79 after discounts (excluding final sale items).
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!