When I sent for my free sample I didn't know that automatically signed me up to receive a monthly package. It wasn't until I happened to look at my checking account that I saw a $121 charge from you guys. I called to find out what it was and that's when I found out that I was enrolled. I immediately cancelled but I couldn't get the shipment cancelled and was told it would be up to me to pay the return fee plus restocking fee. It would've been nice to get an email saying that I had a shipment coming so I could've cancelled the shipment and the subscription. I still haven't used the products and don't plan to.