Don B.

I booked a car for 1 week and paid up front for it. I arrived at the Calgary airport and to my surprise they informed me they had no car for me because I was 36 hrs late. I told them I had reserved and paid for the car in for a week rental so they better find me a car. Then I asked for the manager, who was not available. After afew minutes of speaking with a budget rep and I started to walk away he told me to F@#& OFF. I turned around and said what did you say to me. To my disbelief he repeated his words. I walked over to another rental car company and could see afew of the employees laughing. Eventually booked another car and had to pay double the price.Extremely disrespectful,I guess in this working environment even an idiot like that gets to keep his job after treating customers that way. Extremely disgusted with the employee and service