I have the app installed on my phone, and on my ipad. Cannot get data. When I trie to look on my dashboard it tells me data is delayed, yet I receive emails telling me my data hasn't loaded to the app. Hopefully, the machine is transmitting to my doctor. Frustrating and frustrated. Have done all the troubleshooting. Wishing I went with another provider for my Cpap machine. Planning to talk to my doctor to see if I can switch equipment at my next visit.