Donna H.

You think you are getting a free sample and just paying a small shipping fee. Within 2 weeks a new charge will appear for $98.71. According to Sylvia at the toll free service number you are being billed for a product that you decided to keep. If you don't call to cancel within 14 days of shipment they bill you full price for the "sample". There is nothing you can do about it because they say you agreed to this in the terms and conditions. My bank fraud rep said they get these complaints all the time and they are using a third party service that makes it difficult to win the complaint. The company (or whoever they represent) agreed to refund 50% and cancel my (membership). My "free" sample cost me $49.35+$5.95 shipping +$1.99 (no explanation for that charge). RUN!