Donna M.

I purchased 6 units from LabCharge and returned for refund as I was told sinc I was not happy with the size, received 6 in a box approximately 12" x 12". Also, the same day I made the first order I mistakenly made a second order and contacted them immediately and I was told that order was cancelled and would give a full refund. That was 10/03/22. The agent later advised they would have to wait to send cancelled order refund along with returned order refund once I provided proof of return, I sent proof of shipping with UPS the day after her email telling me they would send refund for both orders together. I have filed a dispute on the order placed with PayPal and waiting on their resolution. It has been a terrible ordeal that I hope to never experience again! I'm sure I will never see the cancelled order refund in the amount of $135.31 but hoping I will get the refund through PayPal for the order placed through them for $135.31 plus $45.00. As of 11/06/22 I am still wait!