Thumbnail of user donnamhanna1

Donna H.

Lake Havasu city, Arizona

Contributor Level

Total Points
80

About Me

I grew up in Southern California in the Hollywood area in'80s onward. I love hardcore punk rock classic rock in my musical tastes are pretty much all over the place after that. I love art, American history, history in general and I'm always ready to learn. I am passionate about politics because I want to gather as much information I can before I form my opinion and my opinion on verified information. So I guess all that means is I'm thorough. LOL

Interests

Music, Art, American history, politics

1 Review by Donna

  • Entertainment Earth

9/7/23

Entertainment Earth is my go-to company. They take theirs customer satisfaction extremely seriously. Every time I received a product from them it's been exceptional. It is double boxed and absolutely mint when I receive it. I ordered five Duran Duran wild boys Funko Pops and they actually arrived a day early. Now this is a company that is growing and they are very busy but they communicate with their customers so you never have a question about what's going on. Their customer service personnel or exceptional such as Veronica on customer service chat. I've talked to her a few times just with questions and she is always helpful friendly knowledgeable and extremely fast. They're a variety of products are, wow, amazing I have seen Funko Pops here that I haven't seen for a while and they're on other sites or on eBay for way over retail. And with this company they're always retail. They even have some Pops that are not meant and they are marked down and it is specified and very clear that they are not mint boxes but everything else is guaranteed if they say mint it is absolutely mint. I won't go anywhere else. Other companies mark up items a few dollars but Entertainment Earth does not. And even though I collect Funko Pop I do collect a few of the older or collectible Monster High dolls. And once again Entertainment Earth came through. No markups no, no worrying if I'm going to get my doll before they sell out. They put a pre-order and I ordered it and it's the regular price and now I see people going crazy trying to get it from Mattel. Maybe I shouldn't gave that secret away but it's the place to go! I've honestly haven't seen companies lately that really do care but I believe Entertainment Earth does.

Tip for consumers:
Just what I wrote they're a great company and they're getting really busy and they sent out $10 promos to their customers because they know waiting can be frustrating. But to be honest it has never been that long I guess they're just anticipating there might be issues because they're so busy I haven't noticed any. But even if there were I would rather wait a little bit longer to get a guaranteed perfect item. And their customer service staff is great clear correct information.

Products used:
I buy Funko Pops and I recently ordered a Monster High adult collector doll which are very hard to find anywhere else. So I would say use everything I received from them. I hope that's what you meant.

Service
Value
Shipping
Returns
Quality
Thumbnail of user aaronl125
Aaron L. – Entertainment Earth Rep

Thanks for taking the time Donna to share your positive experience with Veronica – we think she’s pretty awesome too! We’re happy to hear she was able to provide you with excellent service on many occasions. Please don’t hesitate to reach out if you have any questions. Thank you for choosing us for your collectible needs! Happy Collecting!

Donna hasn’t received any votes.

Donna hasn’t received any thanks yous.

Donna doesn’t have any fans yet.

Donna isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user annap1428
7/23/23

I had an excellent customer service experience with a gal name Veronica. I had to change my...

Thumbnail of user miami2404
7/22/23

I recently made my first purchase from Entertainment Earth and in total purchased 7 Funko Pops....