I purchased six cans of their Frozen Stiff hairspray, after waiting months for it to return to the market. When I received my package, which was over $60.00 in cost, the box and it's contents were wet. You could see the wetness, feel the wetness and smell the hairspray. Their cans are different that previous shipments, so clearly they're using a new supplier. I e-mailed them to say the cans were wet and I'd like them replaced and 12 e-mails later, they're still asking exactly which can leaked. How would I know? They were all wet and you'd need a scale to know which can leaked! I can prove with photos they are/were wet and that's all that matters. They should be replacing all six, but refuse to do so. This has dragged on for well over a week now, so I can only say that I will NEVER buy from them again. I have found a similar spray and will avoid Sally at all cost from here forward.