Got a steam roller set that didn't work. No steam comes out. They said I had to take photos on the ship box inside and out, around all the sides, the original box, all the parts. Then they would send it to the department and they will let me know if I get a refund. How does these photos show no steam coming out. This company has the worst feedback. An F rating on BBB. I'm filing a complaint with the Federal Trade Commission. On their return policy it said nothing about all these firey hoops. I look on it today and they added it in. Wasn't there yesterday. Wow!