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Pre used. They didn't tell me until they delivered it was pre used. Then lied & said, it never left the store. LIED. The chair was wet & they didn't admit they cleaned it, until I called them out on it. Ya, 2 days & it's still damp. Then, let's talk about the chair tilting to the left. I wanted a new chair, not a used chair. If I wanted used, I would have bought it off Craigslist.
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