Donna W.

Went into Leslie's today with my Polaris. All I wanted was the guy behind the service desk to tell me what was wrong, I would fix it. He told me to leave my information he would get back with in 2 days that he had people in front of me of which there's no one in front of me nor behind me... he would not give me customer service and told me I had to be in line? WHAT LINE? I JUST NEEDED A LITTLE ADVICE. IT WOULD HAVE TAKEN HIM A NONO SECOND... HE DECLINED. TOLD ME TO GO SOMEWHERE ELSE. I ASKED IF HE DIDN'T JUST HAVE TIME TO TELL ME WHAT WAS WRONG... HE SAID NO... I SAID ARE YOU DECLINING TO GIVE ME CUSTOMER SERVICE... HE SAID YEP GOTTA WAIT IN LINE... HIS NAME WAS TROY AT THE HULEN STORE... Troy was very rude, condescending, arrogant just plain disrespectful. I told him I was going to the DM and he said go ahead... Absolutely pathetic. I was in there to spend money and I just needed a little advice and help. Don't go to Leslie's.