Don W.

This was the worst online shopping experience I ever had. A order my girlfriend a pair of Bearpaw boetis on 11/3/15 for my gf bday on 11/10/15. The boots they sent was defective and return back to sender on 11/19/16. I never received the new pair of boots. I was told that USPS delivery my order and just left the box outside on my porch. When I came home of course the package was never there. I call Planet shoes they been doing this long on going investigate since November and now its February I never heard anything else from Planetshoes every time I call I'm on hold for minutes and then told to call back tomorrow. I will never order from PlanetShoes again. My girlfriend never received her bday boots. Meanwhile Planetshoes have their money.