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Doug C.

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1 Review by Doug

Visionworks

  • Visionworks

“Sterling, VA: Receptionist Robot - No personal connection; Not clear”
9/23/23

Absolutely no personal effort made by the receptionist to make eye contact, speak clearly, be clear about what I was to expect, what charges would not be covered by my insurance, and then, accept responsibility for her shortcomings in all of the above when there was clearly a misunderstanding upon checkout. Optometrist was great. Too bad one of her team members out front was so impersonal it tainted the experience to the point I won't come back!

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