I'm still waiting for my order. I sent several emails and left several voicemail and finally was able to talk to someone on the phone. I was told my orders will come Friday (today is Monday) and I still dont have my orders. Its been 2 1/2 weeks since I ordered the food. The person I spoke to over the phone said they were just getting to my order. I think if I didnt call, there will be no information send via email or call back. No food up to now. Buyer beware, the are quickly to text you if you visit their website but don't answer back when you already placed your order. Planning to get refund from my visa account.